Shipping policy
📍 Processing Time
- Orders are processed within 2 business days unless otherwise stated.
- Custom and made-to-order items may take longer; estimated times will be provided in the listing.
🚚 Shipping Methods & Estimated Delivery
- U.S. Orders: Typically arrive within 3-7 business days after shipment.
- International Orders: Delivery times vary by location, usually 2-6 weeks.
- Tracking information will be provided for all orders where available.
🌍 International Shipping
- Buyers are responsible for any customs fees, import taxes, or duties imposed by their country.
- We cannot control international shipping delays due to customs processing.
🔮 Lost, Stolen, or Delayed Packages
- Once a package is shipped, it is out of our control. If your package is lost or delayed, please check with the carrier first.
- If an item is marked as delivered but you haven’t received it, we recommend checking with your local post office or neighbors before reaching out.
- We are not responsible for stolen packages, but if you need assistance, contact us and we will do our best to help.
📦 Damaged Items & Shipping Issues
- If your order arrives damaged, please contact us within 3 days of delivery with photos, and we’ll work with you on a replacement or refund.
📬 Address Changes & Incorrect Addresses
- Please double-check your shipping address at checkout. We cannot be responsible for items shipped to an incorrect address.
- If you realize you entered the wrong address, please contact us ASAP before your order ships!
✨ Thank you for supporting our magical shop! If you have any questions, feel free to reach out. Blessed be! ✨